Get started with Dinero
This is a step-by-step guide to help you get started with the integration of Dinero:
1. Open your Flatpay portal
2. Once logged in, please find and click "Accounting"
3. In this section, you will find several icons symbolizing the various accounting systems. Scroll down to find the Dinero icon.
4. Please follow the instructions to integrate with Dinero. This may require:
- Logging into your Dinero account
- Giving the permissions necessary for Flatpay to get access to your Dinero account
- Configuring the settings to your liking
- Verifying the integration
5. Once the integration is successful, you will receive a confirmation note.
Accounting FAQ
Does Flatpay create a voucher every night?
A transfer to Dinero will only occur if there are transactions to be recorded. If the turnover is 0 or no money has been paid out, no vouchers will be recorded.
Does Dinero support multitenancy?
Dinero does not support the "multitenant concept." It is not possible to use a Dinero user across multiple companies created in Flatpay. Attempting to do so will result in access to one overriding the other.
Can one input the wrong account number?
The Dinero integration checks if you attempt to change account numbers via the portal. If you enter a non-existent account number, it will be flagged. It is possible to select an existing but incorrect account number, so it is the responsibility of the user to ensure accuracy.
Use of integration without Flatpay POS?
If you are not a POS customer with Flatpay, only the payout will be recorded. Recording turnover must be done manually or through another POS system.
Need Further Assistance?
If you encounter any issues with logging in, or have further questions, please contact our support team at (+45) 88773939 or support@flatpay.dk. We are available 24/7.
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