What is Dine-In and Take-Out?*

The feature allows you to apply the correct VAT on products based on whether the order is for takeaway or dining in.

In Germany, takeaway orders are subject to a 7% VAT rate, while dine-in orders are taxed at 19%. Some items, such as drinks, are always taxed at 19%. The Dine-In and Take-Out feature gives you the opportunity to manage these differences accurately, ensuring compliance with VAT requirements.

To set up Dine-In and Take-Out as a new customer, follow these steps:

1. Enable the Feature

Go to the Customer Portal under Settings, then open the Takeaway tab. Here, you can enable or disable the Dine-In and Take-Out feature and set the default order type (Dine-In or Take-Out).

2. Configure VAT Options

Open the POS dropdown menu, go to Settings, then open the VAT tab. Create two VAT options: one for Dine-In at 19% and another for Take-Out at 7%.

3. Set Up a Category with Dine-In/Take-Out

Go to Categories and create a new category. Name the category and set the standard VAT to the Dine-In option (19%). Select the Take-Out VAT (7%) as the alternative option.

4. Add Products to the Category

Go to Products and create a new product. Choose the category with Dine-In/Dine-Out enabled. Ensure “Standard VAT” is selected, which will automatically apply the two VAT options for Dine-In and Take-Out. Fill in the rest of the product information (name, price, costs).

If You’re an Existing Merchant with Existing Products: If you already have products and categories set up and want to use the Dine-In/Take-Out feature, follow Steps 1 and 2 above, then update the standard VAT on each relevant category to activate the feature.

Final Step: Fetch App Data on the POS

After making changes in the customer portal, fetch the app data on the POS to apply updates.

To fetch app data:

1. On the POS, open the menu by selecting the three horizontal lines in the top right corner.
2. Go to Settings.
3. Select Fetch App Data by pressing Update at the bottom.

And that’s it! Your Dine-In/Take-Out feature is now set up, and your POS system will apply the correct VAT rates for each order type.

*This feature only applies for Germany