Add your online ordering link to Google or your website

Your online ordering link lets customers order straight from you. You can connect it to your Google business profile or your own website.

Step 1: Find your ordering link

You can find your online ordering link in the customer portal under Online store. If it's missing, contact us.

Once you have it: Copy the link. You'll need it in the next step.

Step 2: Choose where to add it

How to add it to your Google Business Profile

1. Go to business.google.com and sign in.
2. Select Food ordering.
3. Make sure Accept orders on your profile is turned on. If it's off, your ordering links are hidden.
4. At the bottom of the list, select Add a link.
5. Paste your ordering link.
6. Optional: select Set as preferred, then choose Preferred for pickup, Preferred for delivery, or both.
7. Select Save.

Good to know: Depending on where you are, your link shows under an Order online button or as a separate Place an order link. Google decides this.

How to add it to your website

Add an Order Online button to your site and point it at your link. If you already have a button, just swap in the new link. Pick your website builder below.

WordPress (Elementor, Divi or Block Editor)

1. Go to Pages and click Edit on your homepage or navigation menu.
2. Add an Order Online button, or click the one you already have.
3. In the settings panel, find the Link or URL field.
4. Paste your ordering link and save your changes.

Wix or Squarespace

1. Open your website editor.
2. Add an Order Online button, or click the one you already have.
3. Click the Link icon (it looks like a chain or gear).
4. Paste your ordering link in the Web address or URL field.
5. Save and publish.

Shopify

1. Go to Online Store > Themes > Customize.
2. Click the section with your button, or open the Header menu.
3. Paste your ordering link in the Button link field.
4. Select Save.

Step 3: Check it works

Click your link on your website, or search for your business on Google and click it there. Make sure it opens your ordering page.

Want to remove your link from Google?

1. Go to business.google.com and select Food ordering.
2. Select the link.
3. Select Remove link.

Need help?

If you encounter any issues or have further questions, please contact our support team at:

+44 2080289990 or info@flatpay.co.uk