Guide to payment links

TABLE OF CONTENTS

• How to make a payment link
• Set up payment methods
• Important

Sometimes you need to collect payment for services or products that aren’t listed as fixed items in your regular offering. This can cause delays, extra admin and, of course, frustration—for you and your customers.

Our Solution: Payment Links

With our payment links, you can easily, quickly and securely request payment without having to create a specific product category.

Payment links allow you to:

• Collect payment for custom solutions and tailored services
• Avoid delays and extra admin
• Provide a fast and flexible payment experience for your customers

How to make a payment link:

1. Log into your customer portal
2. Select "Payment Links" from the menu on the left
   Here you can view a full overview of your active, paid, and unpaid payment links
3. Add a new payment link in the top right corner
   Enter the amount and a short description of what the customer should pay for
4. Send the link to the customer
   Copy the link or send it via email
5. The customer can pay quickly and securely
   You can view the payment status on the homepage

Payment links can be paid using a variety of methods beyond card payments.

Set up payment methods

1. Select "Settings" from the menu on the left
2. Go to "Payment Methods"
   Here you can choose which payment methods you want to offer for online payments.
3. Create a payment link
   The selected payment methods will now be available under the link.

Important

If you use MobilePay as an online payment method, you will be invoiced an additional DKK 49 excl. VAT per month and DKK 0.99 per transaction made with MobilePay. This is not a fee charged by Flatpay but is instead an agreement between MobilePay and Frisbii (Former Billwerk) (our payment platform).