How to log in to your POS

Modified on Thu, 27 Mar at 10:30 AM

To access the POS, you need to log in with your personalized credentials, which can be configured in the Flatpay portal.


We have made a quick and easy guide on how to access the Flatpay Portal through your POS right: Here


Once inside the Flatpay portal, you'll need to add yourself and your staff to the list of employees able to access the POS. Check out our guide on how to add and remove staff.


Now you can log in to your POS:

  • Enter User ID
    The User ID is setup when creating staff on the portal. The User-ID contains 4-digits that are unique to each staff.
  • Enter PIN-code
    It’s crucial to keep your credentials secure, and never share your PIN-code with anyone. If you forget the PIN-code, please visit the Flatpay portal and change the PIN-code under the tab “Staff”. 


Need Further Assistance?

If you encounter any issues with loggin in, or have further questions, please contact our support team at (+45) 88773939 or [email protected]We are available 24/7.

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