Surcharge

What is surcharge?

Surcharge is an additional fee or charge applied to a transaction, often in specific circumstances such as when using certain payment methods or services. It is typically added on top of the original cost of a product or service and is meant to cover additional expenses incurred by the seller.

What does it cost?

Surcharge is free of charge for all Flatpay merchants.

What are the benefits of surcharge? 

• Transparent Costs: By passing on fees directly to the customer, they get a clear view of the real costs associated with using certain payment methods, particularly for non-EU cards and corporate cards. This allows them to make informed decisions about how they choose to pay. 
  
  
• Cost Savings for Your Business: Surcharge enables businesses to absorb rising payment processing costs without increasing the prices of their products or services. By implementing surcharge, you can maintain stable pricing while letting customers cover the costs of more expensive payment methods. 
  
  
• Industry Standards: Many businesses are already adopting surcharge as part of their payment services. It’s a common practice within the industry and offers a fair distribution of the costs associated with specific payment methods. 
  
  
• Customer Choice: Customers always have the option to select a payment method without surcharge, such as EU-issued personal cards. This provides them with the flexibility to avoid extra fees if they prefer. 
  
  
• Increased Liquidity for Your Business: By applying surcharge, you reduce the cost of payment processing, which improves the company’s cash flow. This liquidity can be reinvested into better services, business opportunities, or lower production costs, benefitting customers in the long run.