How to connect WIFI to your POS terminal

Modified on Tue, 24 Sep at 2:35 PM

To ensure your payment terminal functions optimally, it needs to be connected to the internet. Follow this simple guide to connect your POS terminal to WiFi or a mobile hotspot.


Connect to WiFi

  1. Click on the"door"
    Click on the door in the upper right corner.

  2. Click "Yes"
    Click"Yes" to continue.

  3. Select WiFi
    Tap on the three lines an “Wi-Fi settings.”

  4. Turn on WiFi
    Make sure that WiFi is turned on. Slide the button to the “On” position if it is not already done.

  5. Find and select a network
    Your payment terminal will now scan for available WiFi networks. Find and select the desired network.

  6. Enter password
    If the network is protected, enter the password and tap “OK.”

  7. Confirm connection
    Once connected, the network name will be marked, and the WiFi symbol will appear on the screen.


Connect to mobile hotspot

Activate mobile hotspot on your phone:

  • For Android
    Go to “Settings” > “Network & internet” > “Hotspot & tethering” > “WiFi hotspot” and turn it on. 
  • For iPhone
    Go to “Settings” > “Mobile Data” > “Personal Hotspot” and turn it on.


  1. Find Hotspot name and password
    Check the network name and password on your phone.

  2. Open settings on your payment terminal
    Go to the home screen on your tablet and tap on “Settings.”

  3. Select WiFi
    In the settings menu, tap on “Wi-Fi settings.”

  4. Turn on WiFi
    Make sure that WiFi is turned on. Slide the button to the “On” position if it is not already on.

  5. Select your mobile hotspot
    Find and select your mobile hotspot name from the list of available networks.

  6. Enter password
    Enter the password for your mobile hotspot and tap “OK.”

  7. Confirm connection
    Once connected, the hotspot name will be marked, and the WiFi symbol will appear at the top of the screen.


Additional support

If you have any questions or encounter issues, contact our customer service: Email: support@flatpay.dk Phone: +45 88 77 39 39



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