Pay-at-Location user guide

Modified on Tue, 13 May at 6:29 PM

Purpose

The feature PAL "Pay-At-Location" is designed to facilitate payments at various locations, such as during food deliveries, table orders, and mobile services. This feature aims to streamline the payment process, ensuring convenience and efficiency for both service providers and customers. The primary segment is for POS customers with more than 1 terminal.

Example of use cases:

Merchant type	Use case
Pizzeria	A pizzeria receives and takes the order on the POS, creates kitchen receipts, prepare and deliver the food, and seamlessly processes payment upon delivery. preparesdelivers
Restaurant with table orders	Restaurants, especially those serving at the table who require a system to process payments at the table without directing customers to the desk.
Mobile services	Mobile service providers can utilise PAL for processing payments post-service completion, similar to managing table orders.

Functions:

Device	Function
Terminal	Table overview - View tables ordered on the POS
Terminal	View orders on hold, ordered on the POS
Terminal	Print a detailed receipt
Terminal	Print a proforma receipt
POS	Run settlements on all terminals when pressing close drawer on the POS.
POS	Upload transactions and turnover data to the Flatpay Portal
POS	Drawer report includes numbers from all terminals settled.

How to use Pay-At-Location:

The following content is a step-by-step guide of how to use this feature.

First step is to:

Make sure all terminals is turned on, and online.
Make sure the POS is turned on, and online.

Second step is to:

Log in to the POS.
Go to "Terminal connection".
Choose the terminal that should be the primary to the POS (The primary is the terminal the POS will send directly to when pressing "card" payment.)
Make sure the primary has Flatpay Connect open.
Make sure the rest are logged into Pay-At-Location (The login is the same as the one you use for the POS).

Log in to the Pay-at-location app

Now you can either choose to pay for a table, or go into saved orders.