Pay-at-Location user guide

Modified on Tue, 16 Apr 2024 at 01:41 PM

Purpose

The feature PAL "Pay-At-Location" features is designed to facilitate payments at varoius locations, such as during food deliveries, table orders, and mobile ervices. This feature aims to streamline the payment process, ensuring convenience and efficiency for both service providers and customers. The primary segment is for POS customers, with more than 1 terminal.

Example of use cases:

Merchant type	Use case
Pizzeria	A pizzaria recives and intakes the order on the POS, create kitchen receipts, prepare and deliver the food, and seamlessly process payment upon delivery.
Restaurant with table orders	Restaurants, especially those serving at table, require a system to process payments at the table without directing customers to the desk.
Mobile services	Mobile service providers can utilize PAL for processing payments post-service completion, similar to managing table orders.

Functions:

Device	Function
Terminal	Table overview - View tables ordered on the POS
Terminal	View orders on hold, ordrered on the POS
Terminal	Print a detailed reciept
Terminal	Print proforma receipt
POS	Run settlements on all terminals when pressing close drawer on the POS.
POS	Upload transactions and turnover data to the Flatpay Portal
POS	Drawer report includes numbers from all terminals settled.

How to use Pay-At-Location:

The following content is a step-by-step guide of how to use this feature.

First step is to:

Make sure all terminals is turned on, and online.
Make sure the POS is turned on, and online.

Second step is to:

Log into the POS.
Go to "Terminal connection".
Choose the terminal that should be the primary to the POS (The primary is the terminal the POS will send directly too, when pressing "card" payment.
Make sure the primary have Flatpay Connect open.
Make sure the rest is logged into Pay-At-Location (The login is the same as the one you use for the POS).

Log in to Pay-at-location app

Now you can either choose to Pay for a table, or go into saved orders.