Connect terminal to WiFi or mobile hotspot (Payment)

Modified on Mon, 1 Jul at 3:43 PM

To ensure your payment terminal functions optimally, it needs to be connected to the internet. Follow this simple guide to connect your payment terminal to WiFi or a mobile hotspot.


Connect to WiFi

  1. Go to Settings
    From the main menu on your payment terminal, navigate to “Settings.”

  2. Select Device Settings
    Tap on “Device Settings.”

  3. Select WiFi
    Tap on WiFi in the menu.

  4. Turn on WiFi
    Ensure that WiFi is turned on. Slide the button to the “On” position if it is not already on.

  5. Find and select a network
    Your payment terminal will now scan for available WiFi networks. Find and select the desired network.

  6. Enter password
    If the network is protected, enter the password and tap “OK.”

  7. Confirm connection
    Once connected, the network name will be marked, and the WiFi symbol will appear on the screen.


Connect to mobile hotspot

Activate mobile hotspot on your phone:

  • For Android
    Go to “Settings” > “Network & internet” > “Hotspot & tethering” > “WiFi hotspot” and turn it on. 
  • For iPhone
    Go to “Settings” > “Mobile Data” > “Personal Hotspot” and turn it on.


  1. Find Hotspot name and password
    Check the network name and password on your phone.

  2. Open settings on tablet
    Go to the home screen on your tablet and tap on “Settings.”

  3. Select WiFi settings
    In the settings menu, tap on “Wi-Fi settings.”

  4. Turn on WiFi
    Ensure that WiFi is turned on. Slide the button to the “On” position if it is not already on.

  5. Select your mobile hotspot
    Find and select your mobile hotspot name from the list of available networks.

  6. Enter password
    Enter the password for your mobile hotspot and tap “OK.”

  7. Confirm connection
    Once connected, the hotspot name will be marked, and the WiFi symbol will appear at the top of the screen.


Additional support

If you have any questions or encounter issues, contact our customer service: Email: support@flatpay.dk Phone: +45 88 77 39 39

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