Changing Your Bank Account

Modified on Tue, 7 Apr at 9:28 AM

To change the settlement bank account connected to your Flatpay account, please send an email to info@flatpay.com with a valid IBAN proof document.


The document can be requested from your bank and must include the following in a single file:

  • Issue date (dated within the last 6 months)
  • IBAN and BIC or SWIFT code
  • Full name of the bank account holder
  • Bank logo


Important: For faster handling, please send the request from the email address linked to your Flatpay merchant account.

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