Connect your terminal to WiFi or mobile hotspot (Payments)

To ensure your payment terminal functions optimally, it needs to be connected to the internet. Follow these simple steps to connect your payment terminal to WiFi or a mobile hotspot.

If you have any doubts on what app you have integrated on your terminal - please read this article.  

Connect to WiFi

1. Go to Settings
   From the main menu on your payment terminal, navigate to “Settings.”
   
   
2. Select Device Settings
   Tap on the three lines in the top right corner to open the relevant settings.
   
   
3. Select WiFi
   Tap on “WiFi Settings” in the menu.
   
   
4. Turn on WiFi
   Slide the button to the “On” position if WiFi is not already turned on.
   
   
5. Find and select a network
   Your payment terminal will scan for available WiFi networks. Select the desired network.
   
   
6. Enter password
   Enter the password if the network is protected, and tap “OK.”
   
   
7. Confirm connection
   Once connected, the network name will be marked, and the WiFi symbol will appear on the screen.

Connect to mobile hotspot

Activate mobile hotspot on your phone:

• For Android
  Go to “Settings” > “Network & internet” > “Hotspot & tethering” > “WiFi hotspot” and turn it on.
• For iPhone
  Go to “Settings” > “Mobile Data” > “Personal Hotspot” and turn it on.

1. Find Hotspot name and password
   When you activate the hotspot, the network name and password will be displayed on your phone.
   
   
2. Open settings on payment terminal - the three lines in the top right corner
   Go to the main menu on your payment terminal and tap on “Settings.”
   
   
3. Select WiFi
   Tap on “WiFi” in the settings menu.
   
   
4. Turn on WiFi
   Slide the button to the “On” position if WiFi is not already turned on.
   
   
5. Select your mobile hotspot
   Select your mobile hotspot from the list of available networks.
   
   
6. Enter password
   Enter the password for your mobile hotspot and tap “OK.”
   
   
7. Confirm connection
   Once connected, the hotspot name will be marked, and the WiFi symbol will appear on the screen.

Additional support

If you have any questions or encounter issues, contact our customer service:
Email: support@flatpay.dk
Phone: +45 88 77 39 39